We’re moss

We believe support should open up your world, not define it.

At Moss, we wanted to create the kind of support we'd want for someone we care about. Support that's personal, genuine and reliable, with the right balance of professionalism and a relaxed, down-to-earth approach.

We believe good support goes beyond the everyday essentials. It's about building real connections, exploring new interests and creating opportunities to do more of what you enjoy.

Whether you're building independence, trying something new or working towards your goals, we're here to support you along the way.

That became Moss.

Why moss?

Moss started with a simple idea: support can be different.

We wanted to create a service that's professional and reliable, but also relaxed, personal and genuinely enjoyable.

Support that feels less clinical and more human.

What we believe

MORE OPPORTUNITY

Everyone deserves the chance to explore, learn and enjoy new experiences.

REAL CONNECTION

Good support starts with getting to know the person, not just their support plan.

YOUR LIFE. YOUR CHOICE

Your interests, choices and goals guide the support you receive.

BELONGING MATTERS

Everyone deserves to feel included and part of their community.

SUPPORT THAT LOOKS LIKE YOU.

SUPPORT THAT LOOKS LIKE YOU.

Our approach

No two people are the same, and neither is the support they need.

We take the time to understand your interests, strengths and goals, then work alongside you to make them happen.

Whether it's catching the bus, joining a gym, learning to cook or getting out in the community, we focus on what matters to you.

Your goals. Your pace. Your support.

The Moss Way

genuine

Be yourself. Build real relationships.

inclusive

Everyone deserves to belong.

reliable

Show up. Communicate. Follow through.

up for it

Try things. Explore possibilities. Have a go.

Meet the people behind the team

Meet the crew.

Moss was created by Meg and Lewis, bringing together our backgrounds in education, youth and community work.

We wanted to build a support service that's professional and dependable, but also down-to-earth, energetic and genuinely connected to the community.

We're passionate about helping people get involved, explore their interests and enjoy more of what life has to offer.